Terms & Conditions

Introduction

Product Information

Personal information

Shipping and Delivery

Packing material and cost

Return policy

Applicable taxes

Claims & Responsibilities

Retailers

Company information

Introduction

We, MCashmere.com, provide an electronic market place through our website www.mcashmere.com for the sale of Mongolian-made goods and products produced by Mongolian factories to promote and make their work and skills known worldwide.

We ask that you abide by the terms and conditions that follow when using the MCashmere.com online shop website. Please read them carefully, because your purchase on the website constitutes your agreement with these terms and conditions.

We reserve the right to revise these terms and conditions from time to time. When we make changes, we will post them here. You may wish to check this section from time to time, because your use of the website following any changes indicates your agreement to be bound by those modifications.

Product Information

Most of the products sold in the MCashmere.com online shop and displayed on the website are small businesses and are available while supplies last.

All photos, descriptive materials, specifications on the website are for the sole purpose of giving an approximate description of merchandise.

We try to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. Therefore, product information could not be considered as contractual.

Wherever possible, we display a size chart for our items, however, it may not be possible for give an exact indication of size for a number of Mongolian garments and other products due to the specific traditional design and style that are often freestyle to fit a number of different standard sizes. Therefore, we give an approximate indication of size for such items. In the case of uncertainty, we urge our clients to address their questions to the contact information given below prior to the purchase.

Prices

The payment currencies used by MCashmere.com are the US Dollar.

Payment means

We accept the following payment means that you select when you place your order:

- Credit cards:Visa, MasterCard

- PayPal

Payment security

Security of your online payment is guaranteed by the use of the most recent technologies and protocols. We have chosen a american partner as the 2CheckOut to assure also the worldwide reknown bank security and reliability.

Once you confirm your order, you are transferred directly on bank payment platform using a secured connection. All your payment information are encrypted and known only by the bank partners. We have not acces in any case to your payment and banking informations.

2Checkout.com's Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

If you have а questions please contact to 2CheckOut Customer Care Cente.

Orders handling

Orders are received online through the website.

All queries on products, shipping and handling must be sent by e-mail to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or through the contact form on the website, or faxed to: 976-11

In addition to our secure online shop system that will confirm your order by email, we send a confirmation e-mail (or fax or letter) regarding the registration of your order, and another one to confirm the shipment of the order.

For payments by check or bank transfer, we will wait their receiption before to ship the order.

Personal information

All personal information collected during your purchase will be securely kept by MCashmere.com and we guarantee you that we will not sell or give them for use to third parties without your prior approval.

We may use your email adress to send you some information about our website, but we avoid frequent messages and do not practice any spamming. If you don't want to receive any information from us, just let us know by email, fax or postmail.

Shipping and Delivery

All ordered to Mcashmere.com goods send the Client in current 7 business of days from the moment of payment of the order.

If the Client pays the order after 18-00 on Mongolian time 7 business of days are considered from the date of, fulfilment of payment following day.

For sending the goods Mcashmere.com the state post service " EMS " allowing under number of departure to trace on-line stages of passage of the item of mail from the sender to the addressee.

Usually term of delivery of the item of mail service " EMS " makes 10-15 days from the moment of sending. Less often term of delivery of the item of mail can make about 3 (three) weeks.

We deliver also by DHL, as an option. They deliver worldwide within 1 week.

Packing material and cost

Items are packed in plastic and paper bags or carton boxes or any other types of packing that prevents item damage during delivery.

The cost of packing, including the packing material, is included in the price of the item.

Return policy

Clients have a right to return purchased products at MCashmere.com and to receive compensation at a rate of 100 % cost of the purchased products.

Thus both this situation cost of delivery of the products from MCashmere.com to the Client cost of delivery of the returned products from the Client to MCashmere.com Client is not able to receive compensatory.

The returned products should be: not used, intact, in original packing.

Sending by the Client of the returned products should be carried out in current of 15 days after receiving Client`s order.

Sending of the returned products should be carried out through the post service, allowing knowing where your postal item is by number which is on your postal item on the internet.

Compensation money resources of the goods returned by the Client is carried out in current 3 business days since the date of reception MCashmere.com returned products.Date of reception MCashmere.com the returned products is date of signing on the certificate about reception of the item of mail containing the products returned by the Client.

The Note. To avoid necessity to return the ordered products, please, read the description of the products and the information on the size charts carefully.

Applicable taxes

Prices on our website are inclusive of all applicable fees and taxes to be paid in Mongolia. However, they exclude any eventual further delivery charges or import taxes that may be levied in the destination country and that will remain to be paid by the customer.

Claims & Responsibilities

An order with us means your acceptance of MCashmere.com terms and conditions and MCashmere.com shall not be responsible for any claims that may arise due to customers’ failure to review these terms and conditions.

Disputes shall be settled under the Mongolian law.

Retailers

We offer special conditions to retailers and we can wholesale the products displayed on our e-shop. These conditions are available under request to This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we always welcome any opportunity to create a partnership

Company information

Saikhan Od Michid Ltd, a Mongolian joint venture company

registered in Ulan-Bator, Mongolia

Office address: Ulaanbator, Mongolia

Postal address: Ulaanbator, Mongolia

e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

tel: +976 99270086